Business contact details are included below. This notice still needs the business’s actual email and hosting providers, processing arrangements and enquiry retention details.
Who is responsible for your information?
Serendipity Business Solutions Ltd is responsible for personal information it receives through this website. You can contact the business using the details below.
- info@serendipitybs.co.uk
- 11 Akeman Row, Aston Clinton Road, Weston Turville, Aylesbury, Bucks, HP22 5GN
Information you choose to provide
The enquiry form asks for your name, email address and message. You can also provide a business name, telephone number, type of business, the software you use and the help you’re looking for.
Please avoid sending bank details, account passwords, identity documents or sensitive financial information through the enquiry form.
How enquiry information is used
The business uses enquiry information to respond, discuss requested bookkeeping support and take steps towards an agreement when you ask it to. Where this involves taking steps at your request before a contract, the legal basis is that pre-contractual request. General enquiries may be handled under the business’s legitimate interest in responding to people who contact it.
Your enquiry will not sign you up to marketing. Any separate marketing activity needs its own appropriate arrangements and notice.
Sending an enquiry
The enquiry form prepares a message to info@serendipitybs.co.uk in your email application. You decide whether to send the prepared message; the website cannot confirm its delivery. The website does not send or store the enquiry itself.
When a form service is configured, your details are sent to that service for the business to respond. The service, processing location and relevant safeguards must be identified here before activation.
Enquiry service providers
Actual form, email and hosting providers, processing locations and any relevant international transfer safeguards to be added.
How long information is kept
Enquiry information should be kept only for as long as necessary for its purpose. If you become a client, separate arrangements apply to client records.
Enquiry retention
The business’s actual enquiry retention period or criteria to be added.
Website privacy and security
This website does not include analytics, advertising trackers or embedded third-party videos. Its photographs and other assets are served with the site. Hosting providers may keep technical logs for operation and security; details of the selected provider should be included above.
See our Cookie Policy for the device preference stored when you save privacy settings.
Your rights
Depending on the circumstances, you can request access to your information, ask for inaccurate information to be corrected, request deletion or restriction, object to certain uses, or request a portable copy. Contact the business using the details above to make a request.
You can raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information is handled.
Changes to this notice
The business will update this notice when its use of personal information changes. This draft was prepared on 30 September 2026.